Qb88 Terms and Conditions – The Complete Guide for Malaysia Players

01 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Player") and qb88 ("Platform", "We", "Company"). These Terms govern your use of the website, mobile application, and all services provided by qb88.

By accessing or using any part of the QB88 platform, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the platform immediately and close your account if applicable.

These Terms should be read together with Privacy Policy and Responsible Gambling Policy qb88, all of which together form the complete legal framework governing the relationship between you and our platform.

02 Eligibility & Registration

To register and use qb88 services, you must meet all of the following eligibility requirements without exception:

• Minimum age: You must be at least 18 years of age at the time of registration. QB88 does not permit any underage individual to register or use the platform.
• One account per individual: Each individual is only permitted to hold one active account. Owning multiple accounts will result in all associated accounts being suspended and any balances forfeited.
• Accurate information: All information provided during registration, including full name, phone number, email address, and bank details, must be accurate, complete, and up to date.
• Identity verification (KYC): qb88 reserves the right to request identity verification documents at any time, including national ID, passport, or other supporting documents to confirm account authenticity.
• Permitted regions: You are responsible for ensuring that online gaming activity is legal in your jurisdiction. QB88 is not liable for any legal implications arising from the use of the platform in regions that may impose restrictions.

03 Account Policy

You are solely responsible for the security of your QB88 account, including your username and password. QB88 recommends using a strong password and not sharing your login credentials with anyone.

• Password security: Use a combination of uppercase letters, lowercase letters, numbers, and symbols for a stronger password. Change your password regularly.
• Suspicious login: If you suspect any unauthorized activity on your account, contact the qb88 support team immediately via Live Chat.
• Account inactivity: Accounts inactive for 12 consecutive months may be subject to administrative fees or automatic closure following prior notice.
• Account transfer: Your QB88 account is personal and may not be transferred, sold, or lent to any other party under any circumstances.

Qb88 is not liable for any losses arising from your failure to keep your account login credentials confidential.

04 Deposit & Withdrawal

Qb88 supports a variety of local Malaysian payment methods to facilitate fast and secure deposits and withdrawals.

• Deposit method: FPX, Online Bank Transfer, Touch 'n Go eWallet, GrabPay, and other digital payment methods listed on the platform.
• Minimum deposit: The minimum deposit is RM 30 per transaction, unless otherwise stated in specific promotional terms.
• Deposit processing time: Deposits are typically credited to your account within 5 to 15 minutes after payment confirmation is received.
• Withdrawal: Withdrawals are processed within 5 minutes to 24 hours depending on your chosen payment method and your account's KYC verification status.
• Minimum withdrawal: The minimum withdrawal amount is RM 50 per request.
• Consistent payment method: For security and anti-fraud purposes, withdrawals are only processed to the same payment method or the same name as the registered account.

Qb88 reserves the right to temporarily hold withdrawal processing for security verification or audit purposes, particularly for amounts exceeding certain thresholds. In such cases, our support team will contact you within 24 hours.

05 Bonus & Promotions

Qb88 offers a variety of promotions and bonuses from time to time. All bonuses are subject to the specific terms and conditions stated alongside each offer.

• Wagering Requirement: Every bonus carries a wagering requirement that must be met before bonus funds can be converted into withdrawable cash. These requirements are clearly stated in the terms of each promotion.
• Bonus time limit: Bonuses have an expiry period. If wagering requirements are not met within the specified timeframe, the bonus and any associated winnings will be automatically forfeited.
• One active bonus at a time: Only one active bonus is permitted at a time, unless otherwise stated in the relevant promotional terms.
• Bonus abuse prohibition: qb88 employs a monitoring system to detect bonus abuse attempts, including the use of low-risk betting strategies solely to meet wagering requirements. Accounts suspected of bonus abuse will be investigated and may be suspended.
• Promotional withdrawal: qb88 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice; however, funds already legitimately wagered will not be affected.

06 Game Rules

All games available on the qb88 platform are operated using a Random Number Generator (RNG) certified by independent international bodies, ensuring every game outcome is random, fair, and tamper-proof.

• Final game results: The results of all games are final and cannot be disputed unless there is clear evidence of a technical error that can be verified by QB88.
• Technical disruption: In the event of a technical disruption during an active gaming session, qb88 will review the game logs and restore any affected balance in accordance with valid system records.
• Wagering limit: Each game has set minimum and maximum wagering limits. Players are required to comply with these limits and may not circumvent them through alternative methods.
• Maximum wins: A single win exceeding the maximum limit set by the game provider may be capped at that limit in accordance with the software provider's policy.

07 Security & Privacy

Qb88 takes player data security extremely seriously. Our platform uses 256-bit SSL encryption to protect all communications and transactions between your device and our servers.

• Data collection: qb88 collects only the personal information necessary for account operation, identity verification, and payment processing.
• Data sharing: Your personal information will not be shared with third parties for marketing purposes without your explicit consent. Data may be shared with trusted payment partners solely for transaction processing purposes.
• Privacy policy: The use of your personal data is subject to Privacy Policy complete qb88.

08 Responsible Gaming

Qb88 is fully committed to promoting responsible gaming. We provide a range of self-control tools to help players manage their gaming habits in a healthy manner.

• Deposit limit: Players can set daily, weekly, or monthly deposit limits through the account settings section.
• Loss limit: Players can set a maximum loss limit for a specified period to control their gaming spending.
• Self-exclusion: Players who feel that gaming has become a problem may request a temporary or permanent self-exclusion through qb88 customer support.
• Downtime: The "Take a Break" feature allows players to temporarily suspend access to their account without permanently closing it.

For more information on responsible gambling support resources, please visit the Responsible Gaming us.

09 Prohibitions & Restrictions

Use of the qb88 platform is subject to the following prohibitions. Violation of any of these prohibitions will result in immediate disciplinary action:

• Registering or using the platform on behalf of another individual without written authorization.
• Using automated software, bots, scripts, or any other technology to access or interact with the platform in an unauthorized manner.
• Sharing or selling your account to another party in any form.
• Exploiting bugs, technical errors, or system vulnerabilities for unauthorized gain.
• Engaging in any fraudulent activity, including the use of stolen or unauthorized credit cards or payment methods.
• Attempts at money laundering or using the platform for any illegal activity.
• Disruptive, threatening, or abusive behaviour directed at qb88 staff or other players.

10 Account Suspension & Closure

Qb88 reserves the right to suspend, restrict, or close any account at any time with or without prior notice where there is reasonable cause to do so, including but not limited to violations of these Terms.

• Temporary suspension: Accounts may be temporarily suspended during an investigation. All account balances will be frozen for the duration of this period.
• Permanent closure: Accounts permanently closed due to a terms violation will forfeit all remaining balances, including any pending withdrawals.
• Voluntary closure: Players who wish to voluntarily close their account may contact the qb88 support team. Any remaining balance will be processed in accordance with standard withdrawal procedures once all verification requirements are met.

11 Limitation of Liability

Qb88 is not liable for any indirect, incidental, or consequential losses arising from the use of the platform, including financial losses from gaming, service interruptions, or technical errors beyond our control.

The qb88 platform is provided on an "as-is" basis. While we strive to ensure the platform operates smoothly at all times, we do not guarantee that the service will always be free from interruptions, delays, or errors. qb88 is not liable for losses arising from technical disruptions, cyberattacks, or events beyond our control.

12 Terms Amendment

Qb88 reserves the right to amend, update, or replace any part of these Terms at any time. Significant amendments will be communicated to players via registered email or in-app notification at least 7 days before taking effect.

Continued use of the qb88 platform after any amendment takes effect constitutes your acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account without penalty.